PLEASE READ THE TERMS AND CONDITIONS CAREFULLY BEFORE USING THIS WEBSITE
Effective Date: 23rd January 2024
Welcome to the official website of ROBEL TRADING CO LLC (referred to as "we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or engage with us in any way. Please read this Privacy Policy carefully to understand how we handle your data.
We may collect the following types of information:
2.1. Personal Information: We may collect personal information such as your name, email address, phone number, and other contact details when you voluntarily provide them to us for inquiries, registration, or other interactions.
2.2. Non-Personal Information: We may collect non-personal information such as browser type, device information, and website usage data through cookies and similar technologies when you browse our website.
We use your information for various purposes, including:
3.1. Providing Services: We use your personal information to respond to your inquiries, process orders, and provide you with the products and services you request.
3.2. Communication: We may use your contact information to send you updates, newsletters, and promotional materials if you have consented to such communication. You can opt-out at any time.
3.3. Analytics: We use non-personal information to analyze website traffic, improve our website, and understand user preferences.
We do not sell your personal information to third parties. However, we may disclose your information in the following circumstances:
4.1. Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting our business, or providing services to you.
4.2. Legal Compliance: We may disclose your information if required by law or to protect our rights, privacy, safety, or property.
We implement appropriate security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the content or privacy practices of these websites. We encourage you to review their privacy policies before providing any personal information.
You have the right to access, update, or delete your personal information. To exercise these rights or for any questions about your data, please contact us at +97142240425.
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the revised Privacy Policy on our website. We recommend reviewing this policy periodically to stay informed.
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Incharge Online Marketing, ROBEL TRADING CO LLC
Baniyas Square Deira Dubai UAE
marketing@robelbearings.com
+97142240425
By using our website and services, you consent to the terms outlined in this Privacy Policy. Thank you for trusting ROBEL TRADING CO LLC.
We may use WhatsApp as a means of communication for certain purposes, such as customer support and updates. When you engage with us via WhatsApp, the following terms apply:
10.1. WhatsApp Information
When you communicate with us through WhatsApp, we may collect and process the following information:
10.1.1 Your WhatsApp phone number
10.1.2 Chat messages and attachments exchanged with us
10.1.2 Any additional information we require or you provide during WhatsApp conversations
10.2. Purpose of WhatsApp Communication
We may use WhatsApp for the following purposes:
10.2.1 Responding to your inquiries and providing customer support
10.2.2 Sending you updates, notifications, and relevant information
10.3. WhatsApp Privacy
WhatsApp has its own privacy policy and terms of service. When you engage with us on WhatsApp, you are also subject to WhatsApp's terms and policies. We encourage you to review WhatsApp's privacy policy to understand how your data is handled by WhatsApp.
10.4. Security
We take reasonable measures to secure the information exchanged via WhatsApp, but please be aware that WhatsApp communication may not be entirely secure. You should avoid sharing sensitive personal information through WhatsApp messages.
10.5. Opt-Out
If you no longer wish to receive WhatsApp communications from us, you can opt-out by notifying us through WhatsApp or using other contact methods provided in this Privacy Policy.
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